Terms & Conditions

Scope of validity
These general terms and conditions of business shall apply without exception for all business relations between 4POISON.com and the customer. POISON does not accept any terms and conditions which deviate from or contradict these terms and conditions, and hereby expressly opposes such terms and conditions. The customer’s opposing terms and conditions shall only be valid if POISON expressly accepts them in writing.


Conclusion of contract
By entering your personal data and clicking on the “Order” button to conclude the order process, you are placing a binding order for the goods which have been added to your shopping basket. Confirmation that the order has been received is sent immediately after your order. A sales agreement will come into effect when we send an order confirmation or supply the goods.


Storage and accessibility of the contract
The contract’s text will be stored. Our general terms and conditions can be retrieved from this page at any time. The detailed order data can be retrieved from this page.


Delivery time
For the estimated delivery time please refer to the product description. Unless not stated otherwise there, the delivery shall be within 30 days in case of order acceptance.Upon customer's request we can agree to longer delivery times.


Partial delivery
We shall be entitled to make partial deliveries in an amount reasonable for you. Additional charges shall only occur in case of explicit agreement.


Warranty
If the purchase item has a defect, we must first of all always be given the opportunity to comply subsequently within a reasonable period. We are entitled, at our option, to rectify the defect or supply a replacement. If the subsequent attempt to comply fails, i.e. at least two attempts at reworking have failed or if it is unreasonable for the customer to comply subsequently for other reasons, then the customer – irrespective of any claims for compensation – can withdraw from the contract or reduce the purchase price.


Protection of data privacy

We use your stock data exclusively for the carrying out of your order. All customer data are saved and processed by us considering the appropriate prescriptions of the federal data protection laws (BDSG) and the tele-service data protection law (TDDSG). You have a right to information, correction, inhibition and deletion of your stored data free of charge any time. You consult info@4poison.com or you send us your desire by post or fax ask.

We do not pass your person-related data on to third parties including your house address and electronic mail address without your express and any time revokable consent. Unless of this our service partners who need the conveyance for the ordering carrying out from data (e.g. the dispatch enterprise engaged to do the delivery and the credit institution engaged to do the payment carrying out) are. In these cases the size of the transmitted data only confines itself to the required minimum, however.

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